Clear answers. Better decisions.

The number before W describes cold-flow behaviour: the lower it is, the faster the oil reaches lubrication points during a cold start. The second number describes viscosity at operating temperature. It is not a quality grade, but part of the engine's technical design.

0W-20 is intended for engines designed around low friction, rapid cold-start circulation and efficiency, which is common in modern turbo, downsized and hybrid powertrains. 5W-30 provides a different film at operating temperature and covers many European LongLife and emissions-system applications. The manufacturer's required approval or specification always decides.

No. A higher SAE grade is not automatically better or more robust. Oil that is too thick or too thin may not match the engine design. Use only a viscosity, approval and specification permitted for the vehicle.

Only if the vehicle manufacturer permits both viscosities with the correct specification for that exact engine. Vehicle model, year, engine code and service requirement must be checked. Viscosity alone is not enough for a safe choice.

Hybrid engines often experience frequent starts and periods when the combustion engine is off. Rapid circulation and the exact manufacturer specification are especially important. Many current hybrids require 0W-20, but this does not apply to every vehicle.

Diesel particulate filters (DPF) and petrol particulate filters (OPF) may require a low-ash Low-SAPS oil. Suitability comes from the required ACEA class and manufacturer approval, not viscosity alone.

No. An approval is an express manufacturer authorisation. A recommendation or application profile describes a product's technical positioning. SHILUX product pages deliberately separate these statements.

Available packs depend on the product and order volume. In addition to common retail sizes, carton, pallet and barrel solutions are available for B2B enquiries.

A concentrate is mixed with suitable water according to instructions. Ready Mix is correctly premixed and ready to use. Never select or mix coolants by colour alone; the required technology or specification is what matters.

SHILUX handles enquiries from Germany and international markets. Availability and delivery terms depend on the product, quantity, destination and applicable shipping or export requirements.

Lead time depends on availability, order volume, pack type and destination. The expected delivery time is stated in the quotation or, at the latest, in the order confirmation.

Shipping costs depend on weight, volume, packs, pallet or barrel quantities and the delivery address. They are calculated for the specific enquiry and shown before a binding order.

Yes. Depending on the product and requested volume, pallet and barrel solutions may be available. The suitable shipping format is agreed during the enquiry process.

Payment terms are agreed according to the type of order, destination and business relationship. The binding terms are stated in the relevant quotation or order confirmation.

The payment term is defined for the specific order and stated in the related documents. Different conditions may apply to first orders, export business or private-label projects.

Pricing depends on the product, pack, quantity, packaging, destination and any project-specific services. Commercial and international enquiries therefore receive an individual quotation.

Tell us the product or application, requested quantity, pack and delivery country where possible. The SHILUX team reviews the information, clarifies open points and prepares a suitable quotation.

Minimum quantities depend on the product, pack and project. Wholesale, export and private-label projects have different requirements from individual standard packs. The applicable minimum is confirmed with the enquiry.

Useful details include company and contact person, delivery country, requested products or specifications, quantities, packs and the intended sales channel or application.

Please communicate requested changes as early as possible. Whether a change can still be made depends on the processing, production and shipping status of the order.

SHILUX 24 is a Hamburg-based lubricant brand and B2B partner for trade, workshops, fleets and international customers. The range combines clearly structured product information with personal advice and coordinated logistics.

The products are aimed at professional users, resellers and vehicle owners looking for a transparent selection. SHILUX provides individual support for volume orders, export projects and private-label ranges.

Yes. SHILUX supports professional partners with range planning, labelling, pack selection and coordination of production, documentation and logistics.

Send us information about your country, sales network, customer groups and previous experience. We will then assess the opportunities for cooperation as a wholesaler, distributor or general representative.